Designing a Model for Effective Crisis Management in the Organization through Organizational Learning (Case Study: Selected Organizations in Isfahan Chamber of Crisis Management)

Articles in Press

Document Type : Research Paper

Authors

1 PhD. Candidate, Organizational Behavior and Human Resource Management, Dept. of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran

2 Assoc. Prof., Dept. of Management, Faculty of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran

3 Prof., Dept. of Educational Administration, Faculty of Education and Psychology, University of Isfahan, Isfahan, Iran

Abstract

The aim of this study is to design a model for effective crisis management in organizations through organizational learning among selected organizations in the Isfahan chamber of crisis management. This study is applied –regarding its purpose, correlative –descriptive – regarding its type, cross- sectional survey- regarding its time of data gathering and it pursues mixed methods (qualitative- quantitative)- regarding the nature of data and research approach. The study’s statistical population in qualitative part includes some organizations in Isfahan chamber of crisis management which were selected by purposive sampling. The statistical population consists of 153 expert people in crisis management were located in the Isfahan chamber of crisis management, who were selected based on snowball technique. In the qualitative part, the interviews were analyzed by thematic method. In the quantitative part, a researcher- made questionnaire was compiled by the results of the qualitative part and this questionnaire was used to collect respondent’s opinions. The content validity was confirmed by subject matter experts' opinions. The questionnaire’s reliability was assessed by Cronbach’s alpha coefficient. Total Cronbach’s alpha coefficient was 0.961. Cronbach's alpha coefficient for the variables of the crisis phase and post-crisis phases was 0.700 and 0.856, respectively. To analyze the data from the quantitative part, the exploratory factor analysis approach using the principal component analysis (PCA) method has been used.

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References

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Emergency Management

Articles in Press, Accepted Manuscript
Available Online from 16 March 2024

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History

  • Receive Date: 07 October 2023
  • Revise Date: 02 January 2024
  • Accept Date: 12 January 2024

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