Emergency Management

Emergency Management

COVID-19 Crisis Control with Emphasis on Social Innovation Based on Public Participation

Document Type : Original Article

Authors
Mehrnaz Moeenian 1
Abbas Khamseh 2
Maziyar Ghazavi 3
1 Ph.D. Candidate, Department of Technology Management, Faculty of Management and Economics, Science and Research Branch, Islamic Azad University, Tehran, Iran
2 Associate Professor, Department of Industrial Management, Karaj Branch, Islamic Azad University, Karaj, Iran
3 Ph.D. Candidate, Department of Industrial Engineering, Faculty of Industrial & Mechanical Engineering, Qazvin Branch, Islamic Azad University, Qazvin, Iran
Abstract
A crisis is an accident occurs suddenly as a result of natural and human events and actions and causes hardship and damage to a human community or society, and eliminating it requires emergency and extraordinary actions and operations and depends on identifying the crisis and raising awareness at the right time. In this context, the best and most effective way to attract social collaboration is through a new combination of different ideas and forms of cooperation and creating an entirely new approach to a social issue called social innovation. This study seeks to identify the dimensions of social innovation based on public participation in the event of the COVID-19 crisis. This research has practical objectives in which the grounded theory strategy has been used qualitatively. In this study, experts from the statistical community were selected from the Ministry of Health and Medical Education. Exploratory analysis method has also been used to identify the effective factors in social innovation. Based on the analysis of research data, the categories including: effectiveness of public participation, investment to attract participation, management ability, networking ability, general policymaking ability, necessary cultural and educational infrastructure, the existence of capable legal organizations to solve executive problems, facilitate Coordination, control, containment and mitigation of the effects of the crisis were identified as the eight main factors in social innovation based on the public participation and the government. The COVID-19 pandemic proved that government institutions and the structure of the health system in all countries were insufficient to respond to such a widespread crisis. The results of this study enable policymakers to have a model for social innovation in order to maintain and ensure the health of society, especially in times of crisis, by attracting public participation.
Keywords
Social innovation
public participation
social capital COVID-19 crisis
social policymaking
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Emergency Management
Volume 11, Corona Spatial Issue
February 2023
Pages 28-39

  • Receive Date 09 February 2022
  • Revise Date 07 May 2022
  • Accept Date 21 January 2023